The second-hand marketplace Members Voice Anger About Sizing Changes
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
It has advised users to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.
